Tag: Consumer Protection

Electricity: Consumer Protection Commission moves to protect consumers rights

Aminu Imam

Cautions DisCos against over-billing The Federal Competition and Consumer Protection Commission, (FCCPC), has moved to ensure that electricity consumers in Nigeria get value for their money. Speaking in Abuja, the Vice Chairman of FCCPC, Babatunde Irukera lamented that electricity consumers are constantly being abused by electricity distribution companies, (DisCos). According to him, the fact that people are complaining a lot more now is actually an indication of a vibrant resolution mechanism and of confidence consumers have in it. The bad side, however, is that we continue to have repeated complaints…

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Electricity, Banking, Aviation top 2021 Consumer Complaint Chart – FCCPC

Ishaku Yohanna

The Federal Competition and Consumer Protection Commission, FCCPC, has said that electricity has again topped its 2021 consumer related complaints chart just like in 2020 stating that its joint committee tackling violation of consumer rights in the money lending industry will shut down illegal businesses at the commencement of its enforcement. Chief executive officer of the Commission, Babatunde Irukera, said banking related complaints were second on the chart. He explained that aviation and telecommunication related complaints followed the chart, adding that the commission received and completed the processes of no fewer than 32,000 consumer related complaints…

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