The Nigerian Communications Commission (NCC) says it had tightened the noose against data depletion and illegal deductions by telecommunications firms through an on-going forensic audit for maximum protection of consumers.
The NCCs Executive Vice-Chairman (EVC), Prof. Umar Danbatta, who made the disclosure when he received the Man of the Year 2020 award from a magazine in Abuja, said the move is to check the rising complaints by subscribers in the country.
According to a press statement issued yesterday by the NCC Director, Public Affairs, Dr. Ikechukwu Adinde, quoted the EVC as noting that while consumer protection remained a focal area of the commissions regulatory activities, it had accomplished significant improvements in this direction through various initiatives geared at making mobile operators consumer-centric.
